What role do community managers play in a company's customer service?
Anglès - Gestió de vendes i espais comercials
a:
They manage the supply chain
b:
They monitor and respond to customer interactions online
c:
They conduct in-person sales
d:
They create physical products
Resposta correcta: b
Explicació: Community managers are responsible for overseeing online interactions, nurturing customer relationships, and addressing inquiries through social media and other online channels.
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