What role do community managers play in a company's customer service?

Anglès - Gestió de vendes i espais comercials

a: They manage the supply chain
b: They monitor and respond to customer interactions online
c: They conduct in-person sales
d: They create physical products

Resposta correcta: b

Explicació: Community managers are responsible for overseeing online interactions, nurturing customer relationships, and addressing inquiries through social media and other online channels.

Vols poder respondre preguntes com aquesta?

Registra't a Itest.cat i pots preparar tots els teus exàmens del IOC*!