What is one of the main goals of a customer service department?
Anglès - Gestió de vendes i espais comercials
a:
To increase product prices
b:
To keep customers satisfied
c:
To reduce employee workload
d:
To expand the product line
Resposta correcta: b
Explicació: The main goal of a customer service department is to ensure customer satisfaction by addressing their needs and resolving issues related to products or services.
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