What is a key characteristic of informal conversations mentioned in the text?

Anglès - Gestió de vendes i espais comercials

a: They always have a serious tone.
b: They often include emotional expressions.
c: They require formal greetings.
d: They avoid any personal remarks.

Resposta correcta: b

Explicació: Informal conversations typically involve emotional expressions and interjections, making them more personal and relatable compared to formal dialogues.

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